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Frequently Asked Questions
What is a Molly Bear?
A Molly bear is a weighted teddy bear made to the specific weight of the baby that passed away. We provide a way to fill the empty arms of a family in need. Molly Bears makes bears for families enduring the loss of a baby from conception up to 12 months of age.
How can I get a Bear?
To get a bear please fill out our order form on the 30th of the month. During the month of February the order form will open on the last day of February, the 28th/29th. The order form is located here: Bear Sign-Up. We will announce the form opening time about a week in advance through our Facebook page.
Where can I read details about the Order Terms and Conditions?
Follow the link to read our Terms & Conditions
How can I help?
First and foremost we need donations. Without donations, we can not continue to fill arms with desperately needed bears. We have many different types of volunteers: Bear Artist, Insert Creator, Tutu Artist, button Artist, Bow Artist, donations of crafting supplies and fundraising. Would you like to help? Please fill out our volunteer application here: http://mollybears.com/community/volunteer
How long will it take to get my bear
We currently have a 4-6 month wait to receive your bear. To ensure each need is being met, we have donation opportunities: Donation Drawing
Can we design our bear?
There is a section on the order form for special requests. We ask that you limit the number of requests to two (2) items. Please know that we try to fulfill as many requests as possible. However, as part of our Terms and Conditions, "Molly Bears creators/artist have the right to create your bear with their own interpretation of special requests." Sometimes specific patches, embroidery or bear shells are not available when your order is in production. Additionally, all of our bear shells have weight restrictions, so it is possible that you may see a bear shell or decor item that you love, but it will not work for the weight of your angel. While we cannot guarantee special requests, we will do our best to match your special requests as best we can. We do guarantee that the weight of your bear will match the weight of your angel to the closest half ounce.
What sizes are the Bears?
Our bears sizes are:
Tiny Micro: 3 inches holds 0.5 ounce to 2 ounces
Micro: 8 inches, holds 2.5 ounces to 1 pound 4 ounces
Small: 12 inches, holds up to 3 pounds
Medium: 15 inches, holds up to 5 pounds
Large: 18 inches, holds up to 10 pounds
XLarge: 20 inches, holds up to 14 pounds
**Please note, lengths are listed only for comparison purposes. We cannot match the length of your angel with the length of the bear shell. Our guarantee is that the bear's weight will match the weight that you provide to us, to the nearest half-ounce.
Who can receive a Molly Bear?
A Molly Bear is provided to parents coping with the death of a baby from conception up to 12 months of age. Our policy is to provide one bear, per angel, per family.
My friend/relative recently lost their baby. Can I sign them up for a bear?
Unfortunately no. Although we know your heart is in the right place, a Molly Bear is a very personal choice. We require that the parents in need of the bear fill out the order form personally.
I'd love to volunteer to help make bears. How can I do that?
We need help with our bear inserts. If you have a sewing machine and can donate fabric, please send an email to firstname.lastname@example.org. If you'd like to become a bear maker, please fill out our volunteer application: http://mollybears.com/community/volunteer It's costly to set up a bear maker, so we currently have a waiting list.
I lost my baby many years ago, can I order a bear?
Yes absolutely! Please signup for a bear. We would love to fill your aching arms. There is no time limit on grief. We've made bears for people who had losses 30+ years ago. They found their bears very comforting.
I can't find my name on the waiting list. Why is that?
We update the waiting list about 4 weeks after the orders are received. If you placed your order the previous month, we ask that you wait until at least the 30th of the month before sending an inquiry to email@example.com. (Our website is best viewed in an updated browser: GOOGLE Chrome, Mozilla Firefox.) Please refresh the Tracking Bears page and wait patiently.
I can't sew, but I'd still love to help.
Molly Bears operates 100% on donations. Without donations, we can't continue. We very much appreciate any and all monetary donations, every little bit helps. We are an official non-profit organization. Your donations are tax deductible. We understand that not everyone can donate. We do take other types of donations such as fabric, buttons, bows and anything that can be used to personalize our bears. Please help us continue our mission of making weighted teddy bears to fill the aching arms of families all over the world.
How do I make a donation? Or, I don't have a PayPal account. Can I donate some other way?
You can donate via PayPal. Donate Here. If you do not have a PayPal account, it is very easy to setup one up. It is secure and fast. If you would prefer to send a check or money order,
our mailing address is:
868 Hopwood Lane
Virginia Beach, Virginia 23455
Do you accept donated bears?
We do accept donations of teddy bears. They must be new, unused bears with the tags still attached. They can not be bears that still have tags but have been "sitting on shelves" for any length of time. If we receive bears that are new, but unusable (Example: Beanie Babies, jointed bears, or bears with "connected" or "sewn shut" arms and legs) we will donate them to a local Fire Department or Women's and Children's shelter. If we receive bears that are used (Example: Has stains, sticky spots, squashed or "loved" look) we will have to dispose of them. We can not gift a Molly Bear to a family that is used. We like to tell people, "If you'd like to see this bear arrive at your house as your "Molly Bear", then it would most likely be a perfect donation".
I live outside of the United States. Can I get a bear?
You most definitely can receive a Molly Bear in honor of your Angel. Due to the high cost of shipping internationally, there is a shipping fee that will need to be paid once your order is ready to create. You will be contacted by Molly Bears for the shipping payment at that time. If you have questions regarding international shipping, please contact us at firstname.lastname@example.org.
I need to make a change to my order. How can I update you?
All orders will receive a second "Production Confirmation" email approximately 4 to 6 weeks prior to production.. Please hold all updates and provide them when you receive your "Production Confirmation" email. The only update we need to receive before then is a change in your email address. If you need to update your email address, please email email@example.com.